At Fezaro, we strive to provide fast and reliable shipping for all our customers. Please read our shipping policy carefully to understand how your orders will be processed and delivered.

1. Shipping Locations

We currently ship to the following regions:

• Canada and USA

If your location is not listed, please contact us at contact us to inquire about shipping options.

2. Order Processing

Orders are processed within [Insert Time Frame, e.g., 1-2 business days] after receiving your order confirmation. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or delays due to holidays, shipments may be delayed by a few days.

3. Shipping Costs

Shipping costs are calculated at checkout based on your shipping address, order weight, and selected shipping method. Free shipping may be available for certain orders based on promotions or minimum purchase amounts. Please check the checkout page for accurate shipping fees.

4. Delivery Times

Delivery times depend on the shipping method selected during checkout and your location. Estimated delivery times are:

• Standard Shipping: [Insert Time Frame, e.g., 5-7 business days]
• Expedited Shipping: [Insert Time Frame, e.g., 2-3 business days]
• International Shipping: [Insert Time Frame, e.g., 7-14 business days]

These are estimated delivery times and are not guaranteed. Please allow extra time for delivery during peak seasons or due to unforeseen delays.

5. Order Tracking

Once your order has been shipped, you will receive an email notification with tracking information. You can use this information to track the status of your order online.

6. Shipping Restrictions

• We cannot ship to P.O. boxes or APO/FPO addresses.
• Some products may have specific shipping restrictions due to size, weight, or legal regulations.

7. Customs and Import Duties

For international orders, please note that customs fees, import duties, and taxes may be applied by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information.

8. Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us immediately at contact us. We will work with you and the carrier to resolve the issue and ensure you receive your order in good condition.

9. Address Accuracy

Please ensure that the shipping address provided is correct. Fezaro is not responsible for delays or issues caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, contact us as soon as possible, and we will make every effort to update your information before shipment.

10. Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy].

Contact Us

If you have any questions about shipping, please reach out to our customer service team at contact us. We’re happy to assist you.